Frequently Asked Questions

Apply a small amount to your underarms using the applicator. For best results, apply to clean, dry underarms. 

Elemental Deodorant is handcrafted in Albuquerque, New Mexico, USA. Ingredient sourcing can vary by lot, so the current product label is the authority for the exact ingredient list.

The formula uses magnesium hydroxide with water, witch hazel, arrowroot powder, coconut oil, glycerin, tocopherol, lecithin, and xanthan gum. NUR also contains its current fragrance blend. See the product label for the exact ingredient list for the bottle or refill you receive.

Elemental Deodorant works so well because it uses magnesium hydroxide — Earth's natural deodorizer — to neutralize odor, with arrowroot to absorb wetness and coconut oil and witch hazel to keep skin comfortable.

Yes. The current formula is aluminum-free, paraben-free, and phthalate-free. Ingredient sourcing includes both organic and non-organic lots, so we do not describe the finished product as certified organic. See the current label for the exact formula.

See the current product label for the exact fragrance and color ingredient list; ingredient sourcing can vary by lot.

Elemental is a magnesium-hydroxide deodorant rather than an aluminum antiperspirant. The current formula is aluminum-free, paraben-free, phthalate-free, and baking-soda-free. See the current label for the exact ingredient list.

Elemental Deodorant is built around magnesium hydroxide. The current formula is aluminum-free, paraben-free, phthalate-free, and baking-soda-free, with refillable packaging designed to reduce repeat packaging. See the current label for exact ingredients.

Elemental uses a short magnesium-hydroxide formula and a refillable bottle system. Ingredient sourcing can vary by lot; see the current product label for the exact formula rather than relying on a blanket sourcing claim.

Elemental pairs magnesium hydroxide with supporting absorbent and skin-feel ingredients. Ingredient sourcing can vary by lot; see the current product label for the exact formula.

Elemental pairs magnesium hydroxide with supporting absorbent and skin-feel ingredients in a short formula. See the current product label for the exact ingredient list.

Aluminum antiperspirants work by blocking sweat glands. Magnesium deodorant works differently: it lets you sweat naturally and neutralizes the odor instead. Elemental uses magnesium hydroxide for odor control, so you stay comfortable without aluminum and without blocking your body's natural perspiration.

No. Many natural deodorants rely on baking soda, which can irritate sensitive underarm skin. Elemental uses magnesium hydroxide instead — it controls odor while staying gentle on skin, which is why people with sensitive skin often do well with it.

Most aluminum-free deodorants fail because they only mask odor. Elemental is built around magnesium hydroxide, which neutralizes odor at the source while arrowroot powder absorbs moisture. Customers consistently report it holds up through workouts, heat, and long days — it's the reason Elemental exists: natural deodorant that actually works.

Your first Elemental deodorant comes in a glass bottle with an applicator. When it runs low, order a refill pouch, refill the bottle, and reuse it — no need to throw away a container every month. Refills cost less than a new bottle and cut down packaging waste. Subscribers get refills delivered automatically on their schedule.

Yes, we stand behind our products 100%. If you're not completely satisfied with your purchase, please contact our customer service team for a full refund within 30 days of receiving your product.

To manage your subscription, click on "My Account" and enter your login details. From there, you can manage all aspects of your subscription. If you do not have an account you must first register. Although you have a subscription, your login credentials are not automatically created. To create a login for your account, click here. The page will say "Create Account". Rest assured this will link you to your existing subscription. Next, input your name and the email along with a password of your choice. You will then be sent an email to activate your account. Click the button that says "Activate" in that email. From there, you can customize each subscription order, manage your order dates, delay an order, change your order frequency, update your payment method and addresses, and deactivate your subscription any time!

Yes, you can adjust the delivery schedule of your subscription by logging into your account and clicking on "Manage Subscriptions". 

To pause or cancel your subscription, log in to your account, click on "Manage Subscription", and follow the prompts to pause or cancel. You can log into your account here. If you don’t have an account, you can create one here. Or, if you’d prefer, we’re happy to take care of it for you! Just contact us, and we will gladly pause or cancel your subscription (or make any other changes you’d like). If you’re pausing, please include in your email how long you plan to pause it for.

Yes, you can change the quantity of products in your subscription by logging into your account and clicking on "Manage Subscription" or contact us to do it for you.

Yes, you can adjust the delivery frequency of your subscription by logging into your account and clicking on "Manage Subscription" or contact us to do it for you.

You can check the status of your order by logging into your account on our website and clicking on "Order History".

If your order hasn't been shipped yet, please contact our customer service as soon as possible to make changes. Once the order has been shipped, we can't make any changes. We normally ship orders within 1-2 business days.

We offer free shipping on all orders over $12. The total amount after discounts and before tax should be at least $12 to qualify for free shipping.

Orders are typically processed and shipped within 1-2 business days. Delivery times may vary based on your location and the shipping method chosen.

We accept Visa, MasterCard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, and Google Pay.

All prices on our website are in US dollars, and you will be charged in US dollars. If you're ordering from outside the US, your bank will convert the amount to your local currency.

We ship worldwide. Shipping rates and times vary by country.

Orders are typically processed and shipped within 1-2 business days. Delivery times may vary based on your location and the shipping method chosen.

Yes, we ship worldwide. Please note that international orders may be subject to customs and import duties depending on your country's regulations. 

Yes, shipping is free within the continental United States. Please note that your order total must be for at least $12 after any discounts and before taxes. If you live outside of the continental United States shipping will be calculated at checkout based on your delivery address.